Service Charge Management Specialist

12 hours ago


London, Greater London, United Kingdom HEXAGON Full time
Role Overview

We are seeking an experienced Service Charge Management Specialist to join our team at Hexagon, a dynamic housing association in London. This is a fantastic opportunity for someone who wants to make a real difference in the lives of our customers.

About the Role

The successful candidate will have knowledge and experience of rent and service charge processes, as well as excellent communication skills to explain complex issues to customers and colleagues. They will also be responsible for supporting the development and implementation of effective service charge management systems.

Key Responsibilities

  • Manage and maintain accurate records of rent and service charges
  • Provide support to colleagues on rent and service charge issues
  • Develop and implement effective service charge management systems

Requirements

The ideal candidate will have:

  • Knowledge and experience of rent and service charge processes
  • A good understanding of basic accounting procedures and processes
  • Excellent communication skills with the ability to explain complex issues to customers and colleagues
  • Excellent IT and numeracy skills
  • Experience of using housing management and financial systems (SUN and CX desirable)

Benefits

We offer a competitive salary of £35,000 - £40,000 per annum, plus benefits including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.

What We Offer

At Hexagon, we are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.



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