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Customer Service Ambassador

2 months ago

Corby, Northamptonshire, United Kingdom Brook Street UK Full time
Job Overview

Brook Street UK is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, and other communication channels.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless customer service delivery.
  • Stay up-to-date with product knowledge and industry trends to provide informed solutions to customers.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Previous customer service experience is preferred but not required.
What We Offer
  • A competitive hourly rate of £11.73.
  • The opportunity to work with a leading recruitment agency in the UK.
  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.