Theatre Ushers

2 months ago


London, Greater London, United Kingdom Royal Opera House Full time

The Royal Opera House is seeking dedicated and professional individuals to join our Front of House team as Ushers.

About the Role:

We are passionate about delivering world-class customer service and providing an exceptional experience for our audiences and visitors. As a Front of House Usher, you will play a vital role in ensuring the smooth operation of our theatres and providing a warm welcome to our guests.

Key Responsibilities:

  • Provide exceptional customer service to our audiences and visitors, responding to their queries and concerns in a professional and courteous manner.
  • Ensure the efficient operation of our theatres, including the management of seating, ticketing, and crowd control.
  • Work collaboratively with other Front of House staff to maintain a high level of service and ensure a seamless experience for our guests.
  • Contribute to the maintenance of a safe and inclusive environment for all visitors and colleagues.
  • Develop and maintain a thorough knowledge of our theatre operations, including health and safety procedures and emergency protocols.
  • Participate in training and development opportunities to enhance your skills and knowledge.

Requirements:

  • Proven experience of providing excellent customer service in a fast-paced environment.
  • Ability to work effectively in a team and communicate clearly with colleagues and guests.
  • Flexibility to work a variety of shifts, including evenings, weekends, and occasional daytime work.
  • Ability to work in a darkened environment for extended periods.
  • Basic computer skills and ability to use technology such as point-of-sale software and ticket scanners.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.


  • Front of House Usher

    2 weeks ago


    London, Greater London, United Kingdom The Royal Court Theatre Full time

    Job Title: Front of House UsherJob Summary: We are seeking a highly skilled and customer-focused individual to join our Front of House team as a Front of House Usher.Key Responsibilities:Assist the Duty House Managers in providing a welcoming environment for all visitors to our venue.Ensure the safety and comfort of members of the public and staff.Uphold the...


  • London, Greater London, United Kingdom Royal Opera House Full time

    Front of House Usher£ per hour Permanent, part-time contracts (3 shifts per week, shift length varies)Contracts starting w/c 11th September 2023At the Royal Opera House, we deliver world-class customer service. We give our audiences and visitors the best possible experience with every visit.We are seeking dedicated, friendly, and professional individuals to...

  • Theatre Host

    3 weeks ago


    London, Greater London, United Kingdom LW Theatres Full time

    As a Guest Experience Host at LW Theatres, you will be the welcoming face of our venue, hosting our guests throughout their time with us. Your role will involve checking tickets, selling ice creams, serving drinks, and ushering inside the auditorium. You will work closely with the team to ensure the safe and smooth running of all events and performances.Key...


  • London, Greater London, United Kingdom Royal Opera House Full time

    Front of House Usher OpportunityWe are seeking a skilled and enthusiastic individual to join our Front of House team as a Usher. As a key member of our team, you will be responsible for providing exceptional customer service to our audiences and visitors.About the RoleThis is a permanent, part-time position, working three shifts per week on a flexible...


  • London, Greater London, United Kingdom Royal Opera House Full time

    Front of House Usher OpportunityWe are seeking a skilled and enthusiastic individual to join our Front of House team as a Usher. As a key member of our team, you will be responsible for providing exceptional customer service to our audiences and visitors.About the RoleThis is a permanent, part-time position, working three shifts per week on a flexible...


  • London, Greater London, United Kingdom Royal Opera House Full time

    The Royal Opera House is seeking dedicated and professional individuals to join our Front of House team as Ushers.About the Role:We are passionate about delivering world-class customer service and providing an exceptional experience for our audiences and visitors. As a Front of House Usher, you will play a vital role in ensuring the smooth operation of our...


  • London, Greater London, United Kingdom Royal Opera House Full time

    The Royal Opera House is seeking dedicated and professional individuals to join our Front of House team as Ushers.About the Role:We are passionate about delivering world-class customer service and providing an exceptional experience for our audiences and visitors. As a Front of House Usher, you will play a vital role in ensuring the smooth operation of our...


  • London, Greater London, United Kingdom Royal Opera House Full time

    Front of House Attendant£ per hour - Permanent, part-time contracts (3 shifts per week, shift length varies)- Contracts starting w/c 11th September 2023At the Royal Opera House, we are passionate about delivering world-class customer service. We give our audiences and visitors the best possible experience with every visit.We are now looking for people to...

  • Front of house usher

    2 weeks ago


    London, United Kingdom The Royal Court Theatre Full time

    Contract: Part-time, permanent   Salary:  £41.83 per shift (3.5 hours) The Royal Court Theatre has an exciting opportunity for someone to join the team as a Front of House Usher. The Front of House team, made up of Duty House Managers, Ushers, Box Office & Stage Door staff, is the public face of the theatre, welcoming the audience and delivering...

  • Front of house usher

    3 weeks ago


    London, United Kingdom The Royal Court Theatre Full time

    Contract: Part-time, permanent   Salary:  £41.83 per shift (3.5 hours) The Royal Court Theatre has an exciting opportunity for someone to join the team as a Front of House Usher. The Front of House team, made up of Duty House Managers, Ushers, Box Office & Stage Door staff, is the public face of the theatre, welcoming the audience and delivering...


  • London, United Kingdom Nimax Theatres Full time

    Theatre Usher (Front of House Performance Staff) Job description Job title: Front of House Performance Staff Reports to: Theatre Management Key internal contacts: Customer Experience Manager Theatre Supervisor Retail Supervisor Bar Supervisor Box Office Stage Department Electrics Department About Nimax Theatres Owned by Nica Burns and Max...


  • London, United Kingdom Nimax Theatres Full time

    Theatre Usher (Front of House Performance Staff) Job description Job title: Front of House Performance Staff Reports to: Theatre Management Key internal contacts: Customer Experience Manager Theatre Supervisor Retail Supervisor Bar Supervisor Box Office Stage Department Electrics Department About Nimax Theatres Owned by Nica Burns and Max...


  • London, United Kingdom Nimax Theatres Full time

    Theatre Usher (Front of House Performance Staff) Job description **Job title**: Front of House Performance Staff **Reports to**:Theatre Management **Key internal contacts**: Customer Experience Manager Theatre Supervisor Retail Supervisor Bar Supervisor Box Office Stage Department Electrics Department About Nimax Theatres Owned by Nica Burns and...


  • London, United Kingdom Nimax Theatres Full time

    Theatre Usher (Front of House Assistant) Job description **Job title**: Front of House Assistant **Reports to**:Theatre Management **Key internal contacts**: Customer Experience Manager Theatre Supervisor Retail Supervisor Bar Supervisor Box Office Stage Department Electrics Department About Nimax Theatres Owned by Nica Burns and Max...


  • London, United Kingdom Nimax Theatres Full time

    Front of House Performance Staff (Theatre Usher) Job description **Job title**: Front of House Performance Staff **Reports to**:Theatre Management **Key internal contacts**: Customer Experience Manager Box Office Stage Department Electrics Department - with a combined capacity of 5,000 seats. In addition to hosting some of the UK’s most critically...

  • Customer Service Host

    5 months ago


    London, United Kingdom Brixton House Full time

    To be trained to work in a variety of front-of-house roles including the theatre, bar and box office. To assist with the successful delivery of first-class sales and customer service in line with the style and ethos of the BH Theatre. To adhere at all times to health and safety, licensing regulations. **KEY RESPONSIBILITIES** Box Office: - To be the...


  • London, United Kingdom The Old Vic Full time

    **Department/Team**: Theatre Operations **Responsible to**: Operations Administration Manager **Contract**: Fixed Term Contract (6 months) **Location**: Mix of home working and from The Old Vic, 103 The Cut, London, SE1 8NB **Hours**: Usual working hours are Monday-Friday, 10am-6pm with some occasional out of hours work (e.g., evenings and weekends) The...

  • Guest Experience Host

    1 month ago


    London, United Kingdom LW Theatres Full time

    Guest Experience Host - Robin Hood The London Palladium, London / Performance staff TheLondon Palladium team is excited to be recruiting for Guest Experience Hostsfor our upcoming production of Robin Hood. We are looking forenthusiastic and engaging individuals to create extraordinary experiences forour audiences, while ensuring their safety and security...