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Senior Collections Team Leader
2 months ago
We are seeking a highly skilled and experienced Senior Collections Team Leader to join our team at Auxillis. As a key member of our Branch Management Team, you will play a crucial role in ensuring the efficient allocation and utilization of our fleet, providing exceptional customer service, and leading a team of Service Delivery Drivers.
Key Responsibilities:- Lead a team of Service Delivery Drivers to ensure timely and efficient delivery and collection of vehicles to customers.
- Coordinate the allocation and utilization of the fleet to maximize productivity and minimize costs.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with the Branch Management Team to achieve business objectives and goals.
- Provide coaching and guidance to team members to enhance their skills and performance.
- Proven experience in a similar role, preferably in the logistics or transportation industry.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of vehicle rental or similar logistics environment is desirable.
- Full UK or EU Driving Licence is required.
- A competitive salary and bonus scheme.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A range of benefits, including a pension scheme, life assurance, and well-being services.
