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Glasgow, Glasgow City, United Kingdom HealthHero Full timeWe are seeking a skilled Counsellor/Psychotherapist to join our EAP Clinical Team on a part-time basis. As a key member of our team, you will be responsible for carrying out Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical pathways. This will involve delivering a range of support in our Pathway, which includes Booked...
EAP Telephone Counsellor
2 months ago
About the Role
We are seeking a skilled Counsellor/Psychotherapist to join our EAP Clinical Team as an EAP Telephone Counsellor - Clinical Specialist. As a key member of our team, you will be responsible for providing high-quality clinical support to clients via telephone and video calls.
Key Responsibilities
- Conduct Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical pathways.
- Deliver a range of support in our Pathway, which involves Booked Assessment Appointments, In The Moment Support or Booked Single Sessions.
- Carry out Risk Assessments and follow the Safeguarding and Risk Protocol process.
- Manage a caseload of clients requiring Structured Counselling.
- Write brief, accurate and concise clinical notes, of all interactions.
Requirements
- Able to work a minimum of 3x full days per week, with at least 1 day based in-office in Glasgow.
- Part time is pro rata salary.
- Be able to cover at least 1 weekend (7.5 hours) and 1 overnight sleeping shift, per month.
- Be an experienced practitioner with a minimum of 300+ clinical hours.
- Be qualified as a Counsellor/Psychotherapist (L4 and above in Counselling) with BACP (or similar) registered status.
- Be IT literate with good working knowledge of Microsoft Office suite.
- Have a strong clinical background, with excellent Assessment skills.
- Able to make sound Clinical decisions, whilst holding Boundaries.
- Be a keen team-player with excellent time management, clinical, communication and organisation skills.
- Keep in mind the needs of clients and the service whilst working under pressure.
Desirable
- Have previous EAP/telephone Counselling or time limited assessment experience, ideally in a corporate environment.
Benefits
- Full induction training programme, which will be undertaken via Microsoft Teams.
- 22 days leave, Bank holidays and your birthday off (pro-rata).
- Supervision covered up to 2 hours per month (pro-rata).
- Monthly 1-2-1's with your line manager.
- 24/7 On Call support.
- Auto-enrolment pension scheme.
- Health Scheme and Employee Assistance Program.
- Life insurance Scheme.
