EAP Telephone Counsellor

3 weeks ago


Glasgow, Glasgow City, United Kingdom HealthHero Full time
About the Role

We are seeking a highly skilled and experienced Counsellor/Psychotherapist to join our EAP Clinical Team on a part-time basis. As a key member of our team, you will be responsible for providing expert clinical support to clients, delivering a range of services including Initial Clinical Assessments, Risk Assessments, and Structured Counselling.

Key Responsibilities
  • Carry out Initial Clinical Assessments and Risk Assessments to identify client needs and develop appropriate clinical pathways.
  • Deliver a range of support services, including Booked Assessment Appointments, In The Moment Support, and Booked Single Sessions via telephone and/or video calls.
  • Manage a caseload of clients requiring Structured Counselling, ensuring timely and effective support.
  • Write accurate and concise clinical notes of all interactions.
Requirements
  • Minimum of 300 1:1 clinical hours of experience.
  • Qualified as a Counsellor/Psychotherapist (L4 and above in Counselling) with BACP/COSCA (or similar) registered status.
  • Good IT skills with a working knowledge of Microsoft Office suite.
  • Strong clinical background with excellent Assessment skills.
  • Able to make sound Clinical decisions while holding Boundaries.
  • Excellent time management, clinical, communication, and organisation skills.
Desirable
  • Previous EAP/Telephone Counselling or time-limited assessment experience, ideally in a corporate environment.
  • Able to work in a busy environment.
Benefits
  • Full induction training programme via Microsoft Teams.
  • Part of an experienced Clinical Team, passionate, supportive, diverse, and dynamic.
  • 22 days leave, Bank holidays, and birthday off (leave will be pro-rata on part-time hours).
  • Financial assistance for Supervision.
  • Monthly 1-2-1's with your line Manager.
  • 24/7 On Call support.
  • Auto-enrolment pension scheme.
  • Health Scheme and Employee Assistance Program.
  • Life insurance Scheme.


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