EAP Telephone Counsellor
4 weeks ago
We are seeking a skilled and experienced Counsellor/Psychotherapist to join our EAP Clinical Team on a part-time basis. As a key member of our team, you will be responsible for providing high-quality clinical support to clients, working closely with our Support Line Team to deliver a range of services.
Key Responsibilities- Carry out Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical pathways.
- Deliver a range of support in our Pathway, which involves Booked Assessment Appointments, In The Moment Support or Booked Single Sessions via telephone and/or video calls.
- Carry out Risk Assessments and follow the Safeguarding and Risk Protocol process.
- Manage a caseload of clients requiring Structured Counselling, which will depend on your contractual hours, as well as the needs of the service.
- Write brief, accurate and concise clinical notes, of all interactions.
- Able to work a minimum of 22.5 hrs per week, with at least 1 day based in-office, Glasgow, which is mandatory.
- Part time is pro rata salary.
- In addition to your agreed shift pattern, be able to cover at least 1 weekend (7.5 hours) and 1 overnight sleeping shift, per month.
- Be an experienced practitioner with a minimum of 300 1:1 clinical hours.
- Be qualified as a Counsellor/Psychotherapist (L4 and above in Counselling) with BACP/COSCA (or similar) registered status.
- Have good IT skills with good working knowledge of Microsoft Office suite.
- Have a strong clinical background, with excellent Assessment skills.
- Able to make sound Clinical decisions, whilst holding Boundaries.
- Be a keen team-player with excellent time management, clinical, communication and organisation skills.
- Have previous EAP/Telephone Counselling or time limited assessment experience, ideally in a corporate environment.
- Able to work in a busy environment.
- Full induction training programme, which will be undertaken via Microsoft Teams.
- Being part of an experienced Clinical Team, who are passionate in their field, supportive, diverse and dynamic.
- Based on full time hours, 22 days leave, Bank holidays and your birthday off (leave will be pro-rata on part-time hours).
- Financial assistance for Supervision.
- Monthly 1-2-1's with your line Manager.
- 24/7 On Call support.
- Auto-enrolment pension scheme.
- Health Scheme and Employee Assistance Program.
- Life insurance Scheme.
Please submit your application, including your most recent CV, which should include your employment history and qualifications. We reserve the right to close this vacancy early if we receive sufficient applications.
We welcome all applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process.
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Glasgow, Glasgow City, United Kingdom HealthHero Full timeAbout the RoleWe are seeking a skilled and experienced Counsellor/Psychotherapist to join our EAP Clinical Team on a part-time basis. As an EAP Telephone Counsellor, you will be responsible for providing initial clinical assessments, triage, and support to clients via telephone and/or video calls.Key ResponsibilitiesCarry out initial clinical assessments and...
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