Residential Block Management Professional
6 days ago
Job Summary:
The Property Manager is a key role within Hillcrest Estate Management, responsible for the day-to-day management of a portfolio of developments in the Bristol area. This position requires a high level of expertise in residential property management, with a focus on delivering exceptional customer service and ensuring the smooth operation of our managed developments.
Key Responsibilities:
- Manage all aspects of development management, including communication with customers, contractors, and other stakeholders.
- Conduct regular site inspections to ensure compliance with company responsibilities and industry legislation.
- Develop and implement effective communication strategies to keep customers informed about management activities.
- Build and maintain strong relationships with customers, including responding to queries, resolving complaints, and attending meetings as required.
- Work with customer-formed groups, such as Residents' Associations and Right to Manage companies.
- Liaise with the Accounts department to ensure accurate financial management of developments.
- Source, appoint, and manage competent trade persons to undertake works across the portfolio.
- Ensure all works undertaken by contractors meet suitable quality and cost-effectiveness standards.
- Ensure adherence to Health & Safety and industry legislation.
Requirements:
- At least 2 years' experience in residential property management.
- Desirable: AIRPM/ATPI qualification.
- Proven track record in customer service, with excellent communication skills and ability to communicate with individuals at all levels.
- Full UK driving license.
- Intermediate computer skills in Microsoft packages.
- Previous experience of contract management.
- Client-focused, organized, self-motivated, with ability to use own initiative and work to tight deadlines.
- Attention to detail, with ability to keep perspective and make informed decisions.
What We Offer:
- Competitive salary.
- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.
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