Senior UX Researcher, Digital Transformation
4 weeks ago
As a Senior UX Researcher, Digital Transformation, you will play a key role in shaping the user experience of our digital services. We are looking for a highly skilled and experienced researcher to lead our user research community and develop good user research practices.
The successful candidate will have a thorough understanding of user-centred design and product development processes, based on expert user research methods. They will be responsible for implementing service strategy with sound research to enable excellent service design.
You will provide guidance across projects on user research methodologies and GDS standards, and represent user research at service standard assessments. The post holder will also determine user research standards, policies, user testing plans, roadmaps, and vision.
Key responsibilities include:
- Developing and assuring good user research practices
- Implementing service strategy with sound research to enable excellent service design
- Providing guidance across projects on user research methodologies and GDS standards
- Representing user research at service standard assessments
- Determining user research standards, policies, user testing plans, roadmaps, and vision
We are committed to creating an inclusive workplace that promotes and values diversity. We welcome applications from candidates who share our values and are passionate about delivering excellent user experiences.
This role sits within HRA Digital, a collaborative and supportive team consisting of HRA employees, secondees, contractors, and vendors. We are a flexible working friendly organisation and offer a range of benefits, including flexible working arrangements and professional development opportunities.
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