Regional Operations Director

1 month ago


West Devon, United Kingdom Gold Care Homes Full time

Gold Care Homes, a leading national independent Care Homes group for the elderly, is seeking an exceptional Regional Operations Director to oversee the delivery of high-quality care services across its 34 care homes in the South of England.

About Us

Established in 1999, Gold Care Homes has built a reputation for providing a range of services including residential, nursing, frail elderly, and dementia care. This pivotal role will see you operating across the group, providing support tailored to the company's and service's needs.

Key Responsibilities
  • Achieving business goals and revenue targets, with a starting salary from £55,000 + car allowance.
  • Overseeing daily operations, managing budgets, and setting performance objectives that drive efficiency and cost-effectiveness.
  • Recruiting, training, and supporting general managers, conducting regular performance appraisals, and developing their skills and expertise.
  • Developing and implementing business, marketing, and advertising plans that enhance brand awareness and attract new customers.
  • Planning, evaluating, and optimizing operations to ensure compliance with regulatory and quality standards.
  • Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
  • Dealing with escalated customer issues, incident reports, and legal actions, demonstrating strong leadership and decision-making skills.
Requirements
  • Registered Nurse and/or NVQ Level 4 in Care/Leadership and Management qualification.
  • Minimum 3 years of management and leadership experience in Residential/Nursing and Dementia Care settings.
  • Successful record of empowering and supporting registered managers and staff, with excellent communication skills, both verbal and written.
  • Proven IT experience, including Word and Excel, and a full clean driving license.
  • Demonstrated up-to-date knowledge and understanding of the Care Sector and the regulatory framework.
Benefits
  • Salary starting from £55,000 + car allowance.
  • ESAS – Salary Advance.
  • Employee Assistance Programme.
  • Perkbox.
  • Employee of the Month.
  • Long-term service awards.
  • Blue Light Card.
  • Professional Development.
  • Refer a Friend.


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