Energy Advisor

3 days ago


Bristol, Bristol, United Kingdom Bath Bid Full time
Job Title: Energy Caseworker (Home Care)

We are seeking an experienced Energy Caseworker to join our team at Bath Bid. As an Energy Caseworker, you will play a vital role in helping disadvantaged households overcome energy-related challenges and improve their overall wellbeing.

Key Responsibilities:
  • Engage with households in need of energy assistance and provide personalized support to address their energy-related issues.
  • Deliver talks and training to professional staff, community groups, and the public on fuel poverty and energy efficiency.
  • Attend outreach events and provide support to households in need.
  • Manage a caseload of complex energy-related cases and provide home visits as needed.
  • Support CSE volunteers and interns in their work.
Requirements:
  • Minimum Maths and English GCSE
  • Experience in giving advice and customer service
  • Experience taking the lead on the delivery and coordination of project-based activity
  • Experience managing a caseload
  • Ability to respond to vulnerable clients in a respectful and engaging manner
  • Highly organized at managing time and workload
  • Ability to present complex information in an accessible and appropriate manner
  • Able to work independently and use own initiative

What We Offer:

  • Competitive salary: £25,953 – £28,520
  • 25 days of paid holiday (plus statutory holidays)
  • Range of benefits including salary sacrifice childcare vouchers, subsidised bike purchases, and Tech Scheme
  • Employer-paid fees and expenses for relevant training courses

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