Customer Service Liaison

2 weeks ago


Redhill, Surrey, United Kingdom Structure Recruitment Full time
Job Title: Customer Care Co-ordinator

Job Summary:
We are seeking an experienced Customer Care Co-ordinator to join our team at Structure Recruitment. The successful candidate will be responsible for working closely with customers who have concerns or issues in their new home and require work to be carried out as part of the 2-year warranty covered by the developer.

Key Responsibilities:
- Provide exceptional customer service and support to customers with warranty-related issues
- Work closely with customers to understand their concerns and resolve problems efficiently
- Collaborate with the development team to ensure timely completion of warranty work
- Maintain accurate records of customer interactions and warranty work

Requirements:
- 2+ years of experience in a customer-facing role, preferably in the development industry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong organizational skills and attention to detail

What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a reputable developer in the industry
- Collaborative and dynamic work environment

How to Apply:
If you are a motivated and customer-focused individual looking for a new challenge, please submit your application to Structure Recruitment.

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