Customer Service Liaison
2 weeks ago
Job Summary:
We are seeking an experienced Customer Care Co-ordinator to join our team at Structure Recruitment. The successful candidate will be responsible for working closely with customers who have concerns or issues in their new home and require work to be carried out as part of the 2-year warranty covered by the developer.
Key Responsibilities:
- Provide exceptional customer service and support to customers with warranty-related issues
- Work closely with customers to understand their concerns and resolve problems efficiently
- Collaborate with the development team to ensure timely completion of warranty work
- Maintain accurate records of customer interactions and warranty work
Requirements:
- 2+ years of experience in a customer-facing role, preferably in the development industry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong organizational skills and attention to detail
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a reputable developer in the industry
- Collaborative and dynamic work environment
How to Apply:
If you are a motivated and customer-focused individual looking for a new challenge, please submit your application to Structure Recruitment.
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