Customer Service Coordinator
4 weeks ago
Customer Service Administrator
**Job Summary**
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
**Key Responsibilities**
* Provide timely and effective responses to customer inquiries via phone, email, and in-person
* Resolve customer complaints and issues in a professional and courteous manner
* Maintain accurate records of customer interactions and transactions
* Collaborate with internal teams to ensure seamless customer service delivery
* Stay up-to-date with company policies and procedures to provide informed support
**Requirements**
* Previous customer service experience in a commercial setting
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* IT literacy and proficiency in Microsoft Office
* Calm and composed under pressure
**What We Offer**
* Competitive hourly rate of £12-£13
* Permanent, full-time position with Monday to Friday working hours
* Opportunity to work with a reputable company in the property management sector
**If You're the Right Fit**
We're looking for a motivated and customer-centric individual who is passionate about delivering exceptional service. If you're a team player with a positive attitude and a can-do approach, we'd love to hear from you.
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