Food and Beverage Team Leader
3 weeks ago
**Food and Beverage Supervisor Role at Mercure Haydock Park Hotel**
We are seeking a highly motivated and experienced individual to join our team as a Food and Beverage Supervisor at the Mercure Haydock Park Hotel.
The successful candidate will be responsible for leading the Food and Beverage team and assisting the Food and Beverage Manager in the smooth operation of the department. Key responsibilities include:
- Leading the team and motivating them to deliver exceptional customer service
- Supporting the Food and Beverage Manager in the day-to-day operation of the department
- Developing the skills and knowledge of team members through training and coaching
- Ensuring that all customer requests and queries are responded to promptly and effectively
- Dealing with guest complaints and resolving issues in a friendly and efficient manner
- Working collaboratively with colleagues to enhance the guest experience
The ideal candidate will have a strong understanding of hospitality operations, excellent leadership and communication skills, and a passion for delivering exceptional customer service.
We offer a competitive salary and benefits package, including meals provided while on shift, sales incentives, and opportunities for personal development and career growth.
If you are a motivated and experienced individual looking for a new challenge, please submit your application.
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