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Customer Service Representative

2 months ago


Lisburn, United Kingdom First Choice Selection Services Full time
Job Opportunity at Lisburn City Council

We are seeking a highly skilled and customer-focused Receptionist to join our team at Lagan Valley Island. As a key member of our front desk team, you will be responsible for providing exceptional customer service to visitors, handling telephone inquiries, and maintaining accurate records.

Main Responsibilities:

  • Deliver outstanding customer service to members of the public
  • Handle telephone queries and respond to emails
  • Operate computerized booking systems and maintain accurate records
  • Perform word processing and filing tasks
  • Handle and sell Museum stock, manage stock control, and process cash and card payments

Requirements:

  • 1 year of experience in a customer service or receptionist environment
  • X5 GCSEs grade A-C, including Math and English
  • Proficiency in computer software and systems

What We Offer:

  • Weekly pay
  • Opportunity to work in the public sector

How to Apply:

Please contact Kayleigh Edgar or Danielle Willis to express your interest in this role. We look forward to hearing from you