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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Receptionist to join our team at Lagan Valley Island. As a key member of our front desk team, you will be responsible for providing exceptional customer service to visitors, handling telephone inquiries, and maintaining accurate records.
Main Responsibilities:
- Deliver outstanding customer service to members of the public
- Handle telephone queries and respond to emails
- Operate computerized booking systems and maintain accurate records
- Perform word processing and filing tasks
- Handle and sell Museum stock, manage stock control, and process cash and card payments
Requirements:
- 1 year of experience in a customer service or receptionist environment
- X5 GCSEs grade A-C, including Math and English
- Proficiency in computer software and systems
What We Offer:
- Weekly pay
- Opportunity to work in the public sector
How to Apply:
Please contact Kayleigh Edgar or Danielle Willis to express your interest in this role. We look forward to hearing from you