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Customer Service Representative

1 month ago


Lisburn, United Kingdom Welcome Break Full time

Unlock Your Potential as a Team Member at Welcome Break

About Us

Welcome Break is part of the Applegreen Group, operating five sites across Northern Ireland with various brands such as Forecourts, Shop, Bakewell, Subway, Burger King, Costa, Chopstix, Lavazza, and Greggs.

Job Summary

We are seeking a motivated and customer-focused Team Member to join our team. As a Team Member, you will be responsible for providing exceptional customer service, working collaboratively with our team, and learning about our brands and products.

Key Responsibilities

  • Deliver outstanding customer service and a positive experience for our customers
  • Work effectively as part of a team to achieve sales and customer service targets
  • Participate in brand training and development programs to enhance your skills and knowledge

What We Offer

  • A competitive hourly rate of up to £11.60
  • £1 meals and free coffee, tea, and fizzy drinks during your shifts
  • Flexible working patterns to fit your lifestyle, including seasonal hours
  • Immediate start in customer service roles and overtime opportunities
  • Employee discounts (25% off onsite Subway, Burger King, Costa, Chopstix, and more)
  • My Welcome Break discounts - savings at hundreds of retailers
  • Bonus & Incentive Schemes
  • Career progression from Customer Service to Management through excellent training programs
  • Holiday entitlement that increases with service
  • Cycle to work scheme
  • Free onsite parking
  • Uniform provided