Support Service Representative

2 days ago


Liverpool, Liverpool, United Kingdom Barclays Bank PLC Full time

Are you a customer-centric professional looking for a new challenge? Do you have a background in retail, hospitality, or a similar industry? If so, we invite you to consider this Support Service Representative role at Barclays Bank PLC.

In this position, you will serve as the first point of contact for our Retail Banking customers, providing personalized support and guidance through various communication channels. Your primary responsibility will be to address customer queries and resolve issues in a timely and professional manner, ensuring that each interaction is tailored to meet the unique needs of our customers.

We are seeking an individual with excellent interpersonal skills, a passion for helping others, and a strong desire to deliver exceptional service. As a key member of our Customer Care team, you will work closely with internal stakeholders, including sales, operational, and risk management teams, to ensure seamless execution of transactions and timely resolution of customer queries.

Our benefits package includes a competitive salary of £25,500, pension plan, private medical insurance, life insurance, and income protection. We also offer comprehensive training and ongoing support to ensure your success and growth within the company.

If you're a motivated and empathetic individual who shares our values of Respect, Integrity, Service, Excellence, and Stewardship, we invite you to join our team as a Support Service Representative.



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