Learner Advocate Assistant
2 weeks ago
Job Title: Learner Support Officer
About the Role
We are seeking an experienced and dedicated individual to join our Community Education and Training team as a Learner Support Officer. The successful candidate will work closely with learners to provide wrap-around support, addressing a range of personal and educational needs.
Key Responsibilities
- Support learners with additional needs, including welfare, personal, and family support, and wider mental health and wellbeing needs.
- Work with the Adult Safeguarding Lead to support safeguarding cases, maintaining records, and making referrals as needed.
- Contribute to the organisation of our termly learners' forum to celebrate achievement and attend community events to promote our work.
Requirements
- Experience working with vulnerable individuals or groups.
- Commitment to safeguarding and excellent administration skills.
- Flexibility and enthusiasm for being part of a busy team.
- Ability to provide an excellent service to High Trees' users.
Benefits
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days), rising by 1 day each year after 2 years' service (capped at an additional 8 days).
- Enhanced maternity/paternity/adoption leave after 2 years' service.
- Save money off a new bike with the Cycle to Work scheme.
- Up to 7% contribution to the staff pension scheme.
- 24/7 Employee Support Line.
- Clear pay structure with yearly increments (based on performance).
- Annual staff away day.
- Premium eye-care vouchers through Specsavers and season ticket loans.
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