Strategic Account Development Manager

3 weeks ago


Clayton le Moors, Lancashire, United Kingdom First Bus Full time

First Bus is seeking an experienced Operational Account Manager to join our team in Clayton Le Moors. This permanent, full-time role will be based in our Head Office.

The successful candidate will report to the Key Account Manager and act as the primary point of contact for one of our primary workforce transport contracts. They will provide operational and account management support, ensuring service levels are maintained through effective planning and communication.

The Day-to-Day Responsibilities:

  • Develop strong relationships with clients, suppliers, and local business units to drive performance and identify areas for improvement.
  • Maintain punctual, safe, and reliable services while achieving KPI targets and implementing cost-effective solutions.
  • Implement a structured account management approach, including regular client meetings and presentation of service performance data.
  • Liaise with local business units to ensure a cohesive working environment and consistent approach.
  • Perform site visits to client and supplier premises nationwide.

Key Skills and Qualifications:

  • Prior experience in contract or client management.
  • Excellent problem-solving skills and attention to detail.
  • Commercial awareness and solution-focused mindset.
  • Strong verbal and written communication skills.

Compensation Package:

We offer a competitive salary of £35,000 per annum, along with a range of benefits, including health insurance, discounts on high street brands, and flexible working arrangements.

About First Bus:

We strive to create an inclusive work environment that values diversity and promotes physical and mental wellbeing. Our Employee Assistance Programme provides 24/7 support for employees and their dependents.

We welcome applications from individuals with diverse backgrounds and experiences. Background checks will be conducted as part of our recruitment process.



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