Front of House Operations Manager

4 weeks ago


Crawley, West Sussex, United Kingdom wagamama Full time

Front of House Manager Role

As a Front of House Manager at Wagamama, you will be responsible for overseeing all aspects of our front of house operation in the Wagamama way. This includes embodying our people promise and values through your actions, inspiring and motivating your team to provide exceptional service to our guests, and supporting the management team to develop and grow your team.

Key Responsibilities

  • Support the management team to oversee all aspects of front of house operation
  • Embody Wagamama's people promise and values
  • Inspire and motivate your team to provide exceptional service
  • Support the development and growth of your team

What We Look For

  • An experienced supervisor/manager with a strong track record of leading teams in a fast-paced environment
  • A strong communicator with the ability to have real conversations with consideration and care
  • Able to understand financial performance and manage labour and rotas
  • A passionate leader with experience of managing team performance and development

The Wagamama Way

Kaizen, meaning 'good change', is the philosophy that sits at the core of who we are. It shapes every dish we create and pushes us to find better ways in all we do. Our food, how we think, how we work, it has to be fresh. Committed to championing change in both our communities and the impact on the planet.



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