Assistant Shop Manager

2 months ago

Cardiff, Cardiff, United Kingdom Pets at Home Full time

Job Summary

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Pets at Home. As a key member of our store management team, you will be responsible for ensuring the smooth operation of our store, including managing staff, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities

  • Manage and motivate a team of retail staff to deliver exceptional customer service and achieve sales targets.
  • Ensure the store is maintained to the highest standards of cleanliness, safety, and security.
  • Monitor and control stock levels, including ordering and receiving stock, and maintaining accurate inventory records.
  • Develop and implement sales strategies to drive growth and increase customer engagement.
  • Collaborate with the Store Manager to achieve business objectives and implement company policies.

Requirements

  • Proven experience in a retail management role, with a minimum of 6 months hands-on supervisory experience.
  • Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions.
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • Passion for delivering exceptional customer service and driving sales growth.

What We Offer

  • A competitive salary and annual bonus scheme.
  • A comprehensive range of benefits, including life assurance, company pension, and colleague discount.
  • Opportunities for career development and progression within the company.
  • A fun and supportive work environment, with a team of like-minded individuals.

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