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Assistant Shop Manager
2 months ago
Job Opportunity at Pets at Home
About the Role
We are seeking a highly motivated and experienced Assistant Shop Manager to join our team at Pets at Home. As a key member of our store management team, you will be responsible for ensuring the smooth operation of our store, including managing staff, maintaining high standards of customer service, and driving sales growth.
Key Responsibilities
- Manage and motivate a team of retail staff to deliver exceptional customer service and achieve sales targets.
- Oversee the day-to-day operation of the store, including stock management, visual merchandising, and store maintenance.
- Develop and implement strategies to drive sales growth and improve customer engagement.
- Collaborate with the Store Manager to achieve business objectives and implement company policies.
- Provide excellent customer service and resolve customer complaints in a professional and courteous manner.
Requirements
- Minimum 6 months of supervisory/management experience in a retail environment.
- Proven track record of delivering high standards and great results in a fast-paced retail environment.
- Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
- Flexibility to work a variety of shifts, including evenings and weekends.
- Ability to work independently and as part of a team.
Benefits
- Competitive salary and annual bonus.
- At least 28 days paid annual leave, rising to 33 days after 2 years.
- Extra day off for your birthday.
- Life Assurance - 4 times your annual salary.
- Company pension contribution of 4%.
- Colleague discount of 20% across the Group, including 30% off on own brand.
About Pets at Home
Pets at Home is a leading pet care business with a passion for delivering exceptional customer service and providing a great place to work. We are committed to reflecting the diversity of the communities we operate in and value and respect difference in all its forms.
