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Site Administrator

2 months ago

Manchester, United Kingdom Get Recruited Ltd Full time

Job Opportunity: Get Recruited Ltd is seeking a skilled Site Administrator to join their team.

About the Role:

  • Provide exceptional aftercare services to residents, ensuring their needs are met and exceeded.
  • Act as the primary point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage customer interactions via phone and face-to-face, maintaining a high level of customer satisfaction.
  • Identify and document snags and defects, creating reports to facilitate efficient resolution.
  • Collaborate with contracts to assign tasks and ensure timely completion.
  • Build and maintain strong relationships with residents, potential buyers, and investors, delivering outstanding customer service throughout the process.

Requirements:

  • Minimum 1 year of experience in property, housing association, housing maintenance, facilities maintenance, property sales, customer service, or a related field.
  • Strong understanding of property development, sales processes, and maintenance procedures.
  • Excellent customer service skills, with the ability to provide a high level of service at all times.
  • Strong verbal and written communication skills.
  • Professional and presentable demeanor.