Product Specialist
6 days ago
We are seeking a highly motivated and personable Product Specialist to join our dynamic team in the East Midlands and North regions. As a Product Specialist, you will play a crucial role in empowering vulnerable clients, bringing dignity to their everyday lives, and ensuring they receive the best possible outcome.
Key Responsibilities- Carry out seating assessments in the North of England via home visits, care homes, and hospitals with assessment chairs (including bariatric chairs) and beds as required.
- Conduct demonstration/training sessions and presentations to groups of prescribers as directed by Sales Managers.
- Manage your diary to facilitate client visits and assessments.
- Manage the stock you hold to facilitate scheduled jobs in your diary.
- Assist colleagues with upstairs deliveries of chairs/beds.
- Complete required administrative work, including following up on quotations and recording assessment outcomes.
- Ensure that all clients are receiving an excellent level of customer service from Accora.
- Maximise sales activity by supporting the sales team when required.
- Help develop new areas of business.
- Maintain and continually improve relationships with existing clients, particularly with key contacts.
- Participate in product development, providing feedback to aid with the launch of new products.
- Regular video conferences with head office.
- Regular face-to-face meetings at head office – usually every 6 months.
- Retain and maintain demonstration equipment in good condition.
- Adhere to relevant quality and regulatory requirements at all times.
- Complete company training, including health and safety training, on time and to your best ability.
- Maintain excellent levels of personal appearance and hygiene at all times.
- Qualification to A-level standard or equivalent.
- Relevant product and industry knowledge.
- Sales experience.
- Experience working alone.
- Face-to-face customer experience.
- Effective and confident communication skills, with an excellent level of English.
- Ability to work effectively both individually and in a team.
- Ability to use initiative in a variety of challenging situations.
- Good ICT skills, to facilitate CRM activities including phone calls, events, and emails.
- Empathy and a genuine desire to help people.
- Flexibility dealing with multiple and varying duties concurrently.
- Positive, confident, and determined approach.
- Continuous improvement mindset.
- Reliability.
- Full, clean UK driving licence.
- Prepared to stay overnight in hotels as necessary for maximum travel efficiency.
- Able to pass a basic DBS check.
We prioritise our employees' personal and professional development by offering training activities, on-the-job training, in-house and external training courses. We believe in investing in our employees and providing them with opportunities to grow and develop within the company.
Benefits- £42,000 base salary + competitive uncapped bonus structure.
- Realistic first year £47k OTE.
- Company van, phone, and laptop provided.
- Annual leave: 25 days per year + public holidays.
- Private medical healthcare cover.
- Training and development opportunities.
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