Customer Support Liaison
1 month ago
We are seeking a highly skilled and motivated Customer Support Coordinator to join our team at Arcus Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our retail stores.
Key Responsibilities:- Provide first-line support to customers via phone, email, and other communication channels
- Resolve customer queries and issues in a timely and professional manner
- Work closely with our engineering team to resolve technical issues and provide updates to customers
- Collaborate with other teams to ensure seamless customer experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Experience in a customer-facing role, preferably in retail or call center environment
- Competitive salary: £23,796 per annum
- 25 days annual leave, plus bank holidays
- Up to 4% discretionary bonus scheme, subject to achievement of targets
- Group personal pension scheme with matched contributions
- Life Assurance
- Funded Training Sponsorship Scheme
- Cycle to Work Scheme
- Health Cash Plan
- Discounts on B&Q and Trade Point products
- 20% off Nuffield Fitness and Wellbeing Centres
We are committed to providing a supportive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Liaison
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Customer Support Liaison
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Customer Support Liaison
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Redditch, Worcestershire, United Kingdom Arcus Solutions Full timeCustomer Support Coordinator RoleWe are seeking a highly skilled and motivated Customer Support Coordinator to join our team at Arcus Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone,...
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Customer Support Liaison
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Redditch, Worcestershire, United Kingdom Arcus Solutions Full timeCustomer Support Coordinator RoleWe are seeking a highly skilled and motivated Customer Support Coordinator to join our team at Arcus Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone,...
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Customer Support Liaison
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Redditch, Worcestershire, United Kingdom Arcus Solutions Full timeCustomer Support Coordinator RoleWe are seeking a highly skilled and motivated Customer Support Coordinator to join our team at Arcus Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone,...
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Customer Support Liaison
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Redditch, Worcestershire, United Kingdom Arcus Solutions Full timeCustomer Support Coordinator RoleWe are seeking a highly skilled and motivated Customer Support Coordinator to join our team at Arcus Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone,...
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Customer Support Liaison
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