Finance Collections Specialist

3 days ago


London, Greater London, United Kingdom YouLend Limited Full time
Job Description

About Us:

YouLend is the preferred global embedded financing platform for leading e-commerce sites, tech companies, and payment services providers. Our software platform and APIs enable partners to offer flexible financing products in their branding, to their merchant base. With AI-driven credit risk assessment solutions, more merchants and SMEs receive fast, affordable funding.

We believe that financial services will be delivered by customer-oriented tech companies embedding financing in their customer journeys. We are building solutions to power this future.

The Role:

To meet growing demand for our technology and services, we seek a Collections Executive to join our collections department.

  • Provide first-class service resolving non/under-paying customers
  • Contribute to proactive telephone/email campaigns achieving weekly collections
  • Data input across multiple systems
  • Deal with ad hoc queries from clients/merchants regarding payments

Essential Skills and Qualifications:

  • Fluent English and German
  • At least one year's experience in Customer Service, Accounts Receivable, or Credit Control ledger maintenance
  • Excellent attention to detail and confidence working with data
  • Entrepreneurial mindset with strong work ethic and can-do attitude

Award-Winning Workplace: YouLend has been recognised as one of the 'Best Places to Work 2024' by the Sunday Times for being a supportive, diverse, and rewarding workplace.

Award-Winning Fintech: YouLend has been recognised as a 'Top 250 Fintech Worldwide' company by CNBC.

Benefits Package:

  • Stock Options
  • Private Medical Insurance via Vitality
  • EAP with Health Assured
  • Enhanced Maternity and Paternity Leave
  • Modern office space in Central London
  • Free Gym in office building
  • Subsidised Lunch via Feedr
  • Deliveroo Allowance if working late in office
  • Monthly in-office Masseuse
  • Team and Company Socials
  • Football Power League/Squash Club

Salary: £29,000 - £31,000 + 25% quarterly bonus.



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