IT Support Apprentice

7 hours ago

Derby, Derby, United Kingdom Baltic Apprenticeships Careers Full time
IT Support Apprenticeship Opportunity

Baltic Apprenticeships Careers is seeking a motivated and detail-oriented individual to join our team as an IT Support Apprentice. As an apprentice, you will have the opportunity to work alongside experienced professionals in a dynamic and educational environment.

As an IT Support Apprentice, you will be responsible for providing first-line support to our clients, troubleshooting technical issues, and escalating problems to senior technicians as needed. You will also have the opportunity to learn and develop your skills in a range of IT support tasks, including hardware and software troubleshooting, network administration, and cybersecurity.

Key Responsibilities:

  • Provide first-line support to clients via phone, email, and in-person
  • Troubleshoot technical issues and resolve problems in a timely and efficient manner
  • Escalate complex issues to senior technicians as needed
  • Learn and develop skills in a range of IT support tasks, including hardware and software troubleshooting, network administration, and cybersecurity

What We Offer:

  • A dynamic and educational work environment
  • The opportunity to learn and develop your skills in a range of IT support tasks
  • A competitive salary and benefits package
  • The chance to work with a experienced and supportive team

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