Senior HR Business Partner, Customer Fulfillment Specialist

7 days ago

Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full time

About the Role

We are seeking an exceptional HR Business Partner to join our team at Amazon UK Services Ltd. as a Senior HR Business Partner, Customer Fulfillment. This is a unique opportunity to work with our senior Operations leaders, utilizing your strong HR experience and expertise to develop and execute business strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement.

Key Responsibilities

  • Drive Associate engagement programs, acting as Employee Relations Subject Matter Expert, monitor Associate feedback to drive effective employee relations, retention, and reward programs.
  • Manage labor relations if applicable and complex cases with both internal and external stakeholders, while integrating legislative shifts into HR policy and practices.
  • Create people-centric plans to meet business demands through a strong understanding of how talent fits into the business strategy and how to develop talent.
  • Coordinate with management to build and execute recruitment of middle and senior management, onboarding, training, and development initiatives.
  • Facilitate and manage the talent review process and succession planning in partnership with management.
  • Draw insights from data to improve processes, employee engagement, and policy alignment across the business.
  • Manage and deploy complex HR projects and lead change initiatives, including implementing new tools and technology that will provide better support to stakeholders.

Requirements

  • A Bachelor's degree in an HR-related field or equivalent through experience.
  • Experience as an HR Business Partner in a fast-paced distribution or manufacturing environment.
  • Knowledge of external practices, trends, and tools used in HR.
  • Experience with MS Office tools and HR Information Systems.
  • Fluent command of English in both written and verbal form.
  • Ability to use analytical and experiential data for decision making.
  • Influencing skills.

What We Offer

At Amazon UK Services Ltd., we offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

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