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Experienced Casino Dealer

1 month ago

Reading, Reading, United Kingdom Grosvenor Casinos Full time
Job Title: Experienced Casino Dealer - Table Games Specialist

About the Role:
We are seeking an experienced dealer to join our team at Grosvenor Casinos in Reading. As a skilled dealer, you will be responsible for delivering outstanding customer service through live gaming experiences.

Key Responsibilities:
* Acknowledge, welcome, and assist customers in gaming
* Understand the games, payouts, and high-value members
* Connect with first-time customers, explaining how the games are run
* Follow guidance from the CADS and gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
* Be aware of safer gambling and look out for signs of problem gambling, informing a manager

What We Offer:
* A share of uncapped tips
* Premium pay allowance after midnight
* Paid breaks
* 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues
* Industry-leading employee rewards platform
* Monthly & yearly STARS awards
* Employee assistance programme and access to in-venue mental health first aiders
* NEST pension

Why Join Us:
We are Grosvenor Casinos, and we are on a journey to become the UK's most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends, and enjoy our fabulous food, drink, and entertainment.

Qualifications:
* As an experienced dealer, you will have a strong understanding of the games, payouts, and high-value members
* You will be able to connect with first-time customers and explain how the games are run
* You will follow guidance from the CADS and gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
* You will be aware of safer gambling and look out for signs of problem gambling, informing a manager

Additional Information:
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