Claims Optimization Specialist

4 weeks ago


Manchester, United Kingdom CNA Hardy Full time

Job Summary

CNA Hardy is seeking a highly skilled Claims Optimization Specialist to join our team. As a key member of our Claims Operations team, you will play a critical role in shaping and applying our claims strategy to deliver market-leading claims services.

Key Responsibilities

  • Develop and implement data-driven process improvements to drive efficiency and continuous improvement
  • Collaborate with the Claims Operations Director to create and maintain a control framework and reporting oversight
  • Contribute to the design and maintenance of claims manual and key governance controls
  • Work with Claims Directors to ensure data completeness and accuracy, and align data and MI with portfolio management requirements
  • Scope out and contribute to business requirements and implementation of new claims workflow systems
  • Drive the implementation and execution of new and improved processes
  • Develop resource and triage modeling to enable Claims Leadership to identify resource requirements

Requirements

  • Strong analytical and problem-solving skills
  • Ability to plan and organize own role effectively
  • Intellectual curiosity and understanding of business objectives and market
  • Excellent communication and interpersonal skills
  • Appropriate knowledge of regulatory and legal requirements applicable to the position


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