Front Desk Associate

5 days ago


Westminster Abbey, United Kingdom Great Scotland Yard Full time

About the Role:

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Great Scotland Yard Hotel. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Manage front desk operations, including check-in, check-out, and guest inquiries
  • Provide accurate and timely information to guests regarding hotel facilities, services, and local attractions
  • Handle guest complaints and resolve issues in a professional and courteous manner
  • Process payments, handle cash and credit transactions, and maintain accurate records
  • Collaborate with other departments to ensure seamless guest experiences

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to exclusive employee discounts and perks

About Us:

Great Scotland Yard Hotel is a luxurious hotel located in the heart of London, offering a unique blend of history, culture, and modern amenities. Our team is passionate about delivering exceptional service and creating unforgettable experiences for our guests.


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