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Front of House Coordinator

2 months ago

Westminster Abbey, United Kingdom Strongarm Dining Operations Limited Full time
Company Overview:

Strongarm Dining Operations Limited is a pioneering entity in the hospitality sector, renowned for creating exceptional dining experiences that resonate with luxury and creativity.


Position Overview:

We are seeking a dedicated and enthusiastic Receptionist to become an integral part of our vibrant restaurant environment. This role is pivotal in ensuring that our guests receive an unforgettable experience from the moment they arrive.


About the Venue:

Our establishment is not merely a dining location; it is a celebration of culinary artistry and a hub for entertainment. We pride ourselves on delivering an immersive experience that fuses exquisite dining with lively entertainment, ensuring every visit is memorable.


What We Provide:
  • Dynamic Atmosphere: Engage in a lively and celebratory work environment.
  • Culinary Mastery: Collaborate with a team dedicated to serving innovative and sophisticated cuisine.
  • Prestigious Location: Work in one of the most esteemed areas, enhancing your professional experience.
  • Career Advancement: Opportunities for growth and development within a leading dining establishment.

Key Responsibilities:
  • Welcome Guests: Provide a warm and professional greeting to all guests upon arrival.
  • Manage Reservations: Oversee phone and online bookings, ensuring an efficient reservation system.
  • Coordinate Guest Services: Liaise with kitchen and service teams to facilitate seamless guest experiences.
  • Oversee Cloakroom: Manage cloakroom operations, ensuring guests' belongings are secure.
  • Provide Information: Respond to guest inquiries regarding menu items and services.
  • Maintain Standards: Uphold high service standards to ensure smooth front desk operations.

Ideal Candidate:
  • Experienced: A minimum of 2 years in a similar role within a high-end hospitality setting.
  • Tech-Savvy: Familiarity with reservation management systems to enhance guest interactions.
  • Service-Oriented: A passion for delivering exceptional service and creating memorable experiences.
  • Detail-Focused: Attentive to guest preferences, ensuring personalized service.
  • Excellent Communicator: Strong verbal communication skills for effective interaction with guests and team members.
  • Adaptable: Ability to thrive in high-pressure situations while maintaining professionalism.
  • Knowledgeable: Understanding of fine dining etiquette and menu offerings to provide informed recommendations.

If you are passionate about hospitality and eager to contribute to an extraordinary dining experience, we encourage you to consider this opportunity.