Summer School Programme Coordinator

4 weeks ago


London, Greater London, United Kingdom Immerse Education Full time
Area Manager for North America

Immerse Education is seeking a highly skilled and experienced Area Manager to oversee the operational delivery of our residential summer schools in North America.

The successful candidate will be responsible for ensuring the smooth operation of our programmes in New York, San Francisco, Boston, and Toronto, working closely with our college managers and pastoral teams to deliver exceptional student experiences.

Key responsibilities will include planning and executing all operational delivery, pre-booking cultural and social activities, and supporting the pastoral team with safeguarding and pastoral enquiries.

We are looking for a motivated and ambitious individual with a background in education, preferably with prior experience in operations, who understands the challenges of the summer school environment and is capable of making tough decisions under pressure.

Responsibilities:

  • Planning and executing all operational delivery of residential courses in North America
  • Pre-booking all cultural and social activities
  • Supporting college managers during the operational period
  • Supporting the pastoral team with safeguarding and pastoral enquiries
  • Ensuring that students' satisfaction with the activities programme exceeds high expectations
  • Assisting with enquiries from student services and the sales team when required
  • Ensuring timely and adequate provision of materials required for the effective delivery of our programmes
  • Assisting with the coordination of airport transfers
  • Supporting with operational delivery in other areas to your assigned one
  • Being on-call throughout the summer delivery period

Requirements:

  • At least 2+ years experience in an academic or operational role
  • Good knowledge of North America
  • Understanding of the collegiate system in the USA & Canada
  • Hands on experience with MS Office
  • Excellent analytical, organisational and time-management skills
  • Advantageous: experience working in an operational/academic/programme management role
  • Advantageous: experience with marketing automation tools and CRM systems

We offer a competitive salary and benefits package, including 33 days of annual leave, life insurance, dental insurance, and the option to work remotely overseas for up to one month of the year.

We are committed to diversity and inclusion and encourage applications from all qualified candidates.



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