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Summer School Operations Manager

1 month ago

London, Greater London, United Kingdom Immerse Education Full time
Summer School Operations Manager

We are seeking a highly organized and detail-oriented Summer School Operations Manager to join our team at Immerse Education. As a key member of our operations department, you will be responsible for ensuring the smooth delivery of our residential summer school programmes in London.

Key Responsibilities:

  • Planning and executing all operational delivery of residential courses in London
  • Sourcing and arranging experiences and company visits across the city in a range of industries
  • Pre-booking cultural and social activities for your residential programmes
  • Supporting with the recruitment, onboarding and training of college managers (seasonal summer staff) before and during the operational period
  • Supporting the pastoral team with safeguarding and pastoral enquiries
  • Ensuring that students' satisfaction with the activities programme exceeds high expectations
  • Assisting with enquiries from student services and the sales team when required
  • Ensuring timely and adequate provision of materials required for the effective delivery of our programmes
  • Assisting with the coordination of airport transfers
  • Supporting with operational delivery in other areas to your assigned one
  • Being on-call throughout the summer delivery period

Requirements:

  • At least 2+ years experience in an academic or operational role
  • A good knowledge of London
  • Hands on experience with Google Suite
  • Excellent analytical, organisational and time-management skills
  • Advantageous: experience working in an operational/academic/programme management role
  • Advantageous: experience with marketing automation tools and CRM systems
  • Advantageous: experience liaising with key stakeholders industry-leading companies

Benefits:

  • 33 days of annual leave (incl. bank holidays)
  • Additional days off for your birthday + work anniversary
  • Life insurance
  • Dental insurance
  • Option to work remotely overseas for up to one month of the year
  • Unlimited external life/career coaching service with More Happi
  • Access to a health rewards programme with YuLife
  • Gym membership contribution

We are committed to diversity and inclusion and encourage applications from all qualified candidates. If you are a motivated and organised individual with a passion for education, we would love to hear from you.