Consumer Protection Specialist

2 weeks ago


Wimbledon, Greater London, United Kingdom Merton Council Full time

The Regulatory Services Partnership (RSP) is seeking a skilled and experienced Principal Trading Standards Officer to join our team in delivering consumer protection enforcement services across Merton, Wandsworth, and Richmond Councils.

About the Role:

This position involves tackling issues such as underage sales of prohibited goods, doorstep crime, and rogue builders. As a key member of our trading standards department, you will play a crucial role in leading the development of best practice policies and procedures, undertaking complex investigations of regional or national significance, and representing the RSP at regional and national forums.

In this important role, you will be responsible for delivering a range of consumer protection enforcement services including consumer complaints, business advice, inspections, project work, and formal legal action.

Key Responsibilities:

  • Tackle issues such as underage sales of prohibited goods, doorstep crime, and rogue builders
  • Deliver a range of consumer protection enforcement services
  • Lead the development of best practice policies and procedures
  • Undertake complex investigations of regional or national significance
  • Represent the RSP at regional and national forums

Merton, Wandsworth, and Richmond Councils have come together to form a unique Regulatory Services Partnership (RSP) that delivers essential and statutory services to safeguard London's residents. Our diverse community includes prominent venues like Wimbledon, AFC Wimbledon, and Twickenham Rugby Stadium.

As a valued member of our team, you can enjoy a competitive salary of £45,000 per annum, plus an Essential User Car Allowance of £1,000 per annum. You will also be entitled to membership of the Local Government Pension Scheme, generous holiday entitlement, flexible working options, and a mileage scheme for officers using their car for work.



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