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Sales Team Leader

2 months ago


Chelmsford, Essex, United Kingdom Bionic Services Ltd Full time
About the Role

We are seeking an experienced Sales Team Leader to join our team at Bionic Services Ltd. As a Sales Team Leader, you will be responsible for leading and managing a team of Junior Finance Brokers, providing guidance, training, and support to help them develop the skills and expertise required to excel in their positions.

Key Responsibilities
  • Provide strong leadership to the sales team, setting clear expectations and performance goals.
  • Monitor individual and team performance, ensuring that sales targets and KPIs are consistently met or exceeded.
  • Conduct regular coaching sessions and training to enhance the skills and product knowledge of team members.
  • Evaluate the performance of team members, providing feedback and implementing actions as needed.
  • Prepare and present regular reports on team performance, sales metrics, and progress toward goals.
  • Ensure that the team provides exceptional customer service and resolves customer enquiries and issues promptly.
  • Create a positive and motivating work environment to boost team morale and engagement.
  • Identify areas for process improvement and implement changes to enhance team efficiency and effectiveness.
About You

We are looking for a highly experienced and skilled Sales Team Leader who has a proven track record of success in leading and managing sales teams. You will have a strong understanding of unsecured finance products, including personal loans, credit cards, and consumer lending options. You will also have expertise in underwriting processes, focusing on creditworthiness, debt-to-income ratios, and risk evaluation for unsecured loans.

You will be a target-driven individual, consistently exceeding sales goals and identifying growth opportunities. You will have a consultative sales approach, skilled in understanding customer needs and providing tailored solutions. You will also have excellent communication skills across verbal, written, and listening formats.

Benefits

We offer a range of benefits to our employees, including private healthcare cover, an employee assistance programme, and a cycle to work scheme. We also offer a competitive salary and bonus structure, as well as opportunities for career progression and professional development.

We are committed to creating a positive and inclusive work environment, where all employees feel valued and supported. We believe in the importance of work-life balance and offer flexible working arrangements to support this.