Income Specialist

1 month ago


London, Greater London, United Kingdom CV-Library Full time
About the Role

This is a challenging and rewarding role that requires a high level of expertise in debt recovery and welfare benefits. As a Customer Accounts Specialist, you will be responsible for collecting income and enforcing court judgements, while also providing advice on welfare benefits and developing relationships with external stakeholders.

You will work closely with internal and external stakeholders to ensure effective debt collection and income collection, while also adhering to MTVH policies and procedures. This role requires a strong understanding of the debt recovery process, as well as excellent communication and negotiation skills.

Key Responsibilities:

  • Collect income and enforce court judgements
  • Provide advice on welfare benefits, including Housing Benefit and Universal Credit
  • Develop relationships with external stakeholders, including local authorities and courts
  • Work closely with internal stakeholders to ensure effective debt collection and income collection

Requirements:

  • Strong understanding of the debt recovery process
  • Excellent communication and negotiation skills
  • Ability to work independently and as part of a team
  • Good knowledge of MS Office

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career progression and professional development
  • Collaborative and supportive work environment
  • Flexible working arrangements


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