Shift Leader
3 weeks ago
We are seeking a highly skilled and motivated Shift Leader to join our team at One Stop. As a Shift Leader, you will play a key role in ensuring the smooth operation of our stores, providing exceptional customer service, and leading a team of colleagues to deliver outstanding results.
Key Responsibilities- Coordinate store activities, including opening and closing procedures, to ensure a seamless customer experience.
- Lead a team of colleagues to deliver excellent customer service, maintain a clean and organized store environment, and achieve sales targets.
- Develop and implement strategies to improve store performance, customer satisfaction, and colleague engagement.
- Collaborate with the Store Manager to achieve business objectives, including sales growth, customer retention, and operational efficiency.
- Provide coaching and feedback to colleagues to enhance their skills and performance.
- Manage store inventory, including stock replenishment, ordering, and disposal.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Monitor and report on store performance, including sales, customer satisfaction, and colleague engagement.
- Develop and maintain relationships with customers, colleagues, and external partners to drive business growth and improve customer experience.
- Proven experience in a retail or customer-facing role, with a strong track record of leadership and team management.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work flexibly, including evenings, weekends, and public holidays.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong customer service skills, with a focus on delivering exceptional customer experiences.
- Ability to maintain confidentiality and handle sensitive information with discretion.
We offer a competitive salary, comprehensive benefits package, and opportunities for career development and growth. As a Shift Leader, you will have the opportunity to work in a dynamic and fast-paced environment, leading a team of colleagues to deliver outstanding results and driving business growth.
We are committed to providing a safe and inclusive work environment, where colleagues feel valued, respected, and empowered to succeed. If you are a motivated and results-driven individual with a passion for customer service and leadership, we encourage you to apply for this exciting opportunity.
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Bristol, Bristol, United Kingdom ENGINEERINGUK Full time{"About the role": "As a Shift Leader at ENGINEERINGUK, you will be responsible for leading a team of colleagues in a fast-paced retail environment. Your primary goal will be to ensure that every customer has an exceptional shopping experience. You will be responsible for coaching and developing your team members, as well as making decisions efficiently and...
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