Senior Cloud Support Specialist

3 weeks ago

London, Greater London, United Kingdom Unity Full time
Unity Multiplayer Product Suite Support Engineer

As a Senior Unity Support Engineer, you will be working with some of the biggest names in the gaming industry, helping our customers succeed by providing expert support for our Multiplayer Product Suite. You'll focus on assisting customers in integrating the Unified Multiplayer Services SDK and associated services into their Unity projects.

Key Responsibilities:

  • Mentoring and training other members of the DSE team to ensure we are constantly evolving as a team
  • Responding to live customer issues and incidents working as part of an incident team solving critical problems

Requirements:

  • Demonstrable experience with an object-oriented programming language
  • Experience either integrating third-party SDKs into existing projects, or a history of supporting customers to integrate an SDK into their own projects
  • Working familiarity with the Unity engine
  • Extensive experience working with and administering Linux machines
  • Working knowledge of modern cloud-focused technologies and orchestration solutions (Kubernetes, GCP, Azure) & a demonstrate adaptability and eagerness to learn and work with new technologies and products regularly.

What We're Looking For:

  • Experience working in the gaming industry with a focus on backend systems for online games, and expertise in game engines, particularly the Unity editor.
  • Proficiency in Golang and a solid understanding of complex database structures.
  • Familiarity with machine automation technologies such as Ansible and Puppet, as well as experience with Prometheus or similar machine data gathering and aggregation technologies.

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