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Beauty Counter Manager

2 months ago

Fareham, Hampshire, United Kingdom Estée Lauder - Brand Full time
Estée Lauder - Counter Manager - Boots - 26 Hours

Job Summary:

We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Advisors at Boots. As a Counter Manager, you will be responsible for creating and executing a business plan to drive sales, customer service, and operational targets.

Key Responsibilities:

  • Lead, coach, and develop a high-performing team of Sales Advisors to achieve sales and customer service targets
  • Create and execute in-store events to drive sales and customer engagement
  • Develop and implement strategies to improve customer relationships and loyalty
  • Manage inventory, facilities, and cash reconciliation to ensure efficient store operations
  • Collaborate with the sales team to achieve sales targets and improve customer satisfaction

Requirements:

  • Proven retail management experience, preferably in beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours
  • Proficient in Microsoft Office
  • Proof of right to live and work in the country

What We Offer:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About Us:

Estée Lauder is a leading beauty company that values diversity, equity, and inclusion. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.

Equal Opportunities Employer:

Estée Lauder is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.