Estée Lauder Counter Manager
4 weeks ago
About the Role:
We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Advisors at Estée Lauder. As a key member of our retail team, you will be responsible for driving sales, delivering exceptional customer service, and achieving operational targets.
Key Responsibilities:
- Lead and develop a high-performing team of Sales Advisors to achieve sales and customer service targets
- Develop and execute business plans to drive sales growth and customer engagement
- Manage inventory, facilities, and cash reconciliation to ensure efficient store operations
- Coach and develop team members to improve sales and customer service skills
- Collaborate with the wider retail team to achieve business objectives
What We Offer:
- Competitive industry salary and commission scheme eligibility
- Annual leave and family leave
- Product discount and staff product concession monthly credit spend allowance
- Mental health wellbeing initiatives and employee assistance programme
- Benefits platform with exclusive discounts and offers
About Us:
Estée Lauder is a leading beauty brand with a commitment to diversity, equity, and inclusion. We strive to create a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.
Requirements:
- Proven retail management experience, preferably in beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours
- Proficient in Microsoft office
- Proof of right to live and work in the country
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