Hospitality Assistant

4 days ago


Cockermouth, Cumbria, United Kingdom Hundith Hill Hotel Full time
Hospitality Assistant

We are seeking a highly motivated and enthusiastic Hospitality Assistant to join our team at Hundith Hill Hotel. As a key member of our Front of House team, you will be responsible for delivering exceptional service to our guests and ensuring their dining experience is memorable.

The ideal candidate will have previous experience in a restaurant or hospitality environment and possess strong communication skills with the ability to work well under pressure in a fast-paced setting. A friendly disposition and excellent customer service skills are essential.

Responsibilities:

  • Greet guests warmly upon arrival and assist with seating arrangements.
  • Take food and drink orders accurately and efficiently, ensuring all dietary requirements are noted.
  • Serve food and beverages in a timely manner, maintaining high standards of presentation.
  • Assist with bartending duties as required.
  • Maintain cleanliness and organisation of the dining area, including tables, chairs, and service stations.
  • Collaborate with kitchen staff to ensure smooth communication regarding orders and special requests.
  • Uphold food safety standards by adhering to hygiene regulations during food preparation and service.
  • Handle guest inquiries or complaints professionally, ensuring customer satisfaction at all times.

Requirements:

  • Previous experience in a restaurant or hospitality environment (preferred but not essential).
  • Knowledge of food safety practices (an advantage).
  • Bartending skills (desirable; training can be provided for the right candidate).
  • Strong communication skills with the ability to work well under pressure in a fast-paced setting.
  • A friendly disposition with excellent customer service skills.
  • Ability to work flexible hours, including evenings and weekends as required.
  • Team player who is willing to help colleagues and contribute positively to the workplace environment.

Salary and Benefits:

Competitive hourly rate of £11.50 per hour, plus benefits including discounted or free food, employee discount, free parking, and on-site parking.



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