Front of House Team Member
4 days ago
Hundith Hill Hotel is looking for an experienced and dedicated Front of House Team Member to join our dynamic team. As a key part of our hospitality team, you will be responsible for creating a welcoming atmosphere for guests and ensuring their dining experience is exceptional.
The ideal candidate will have a passion for hospitality and a commitment to providing exceptional service in a vibrant restaurant environment. You will be required to work well under pressure in a fast-paced setting and possess strong communication skills.
Key Responsibilities:
- Greet guests warmly upon arrival and assist with seating arrangements.
- Take food and drink orders accurately and efficiently, ensuring all dietary requirements are noted.
- Serve food and beverages in a timely manner, maintaining high standards of presentation.
- Assist with bartending duties as required.
- Maintain cleanliness and organisation of the dining area, including tables, chairs, and service stations.
- Collaborate with kitchen staff to ensure smooth communication regarding orders and special requests.
- Uphold food safety standards by adhering to hygiene regulations during food preparation and service.
- Handle guest inquiries or complaints professionally, ensuring customer satisfaction at all times.
Requirements:
- Previous experience in a restaurant or hospitality environment (preferred but not essential).
- Knowledge of food safety practices (an advantage).
- Bartending skills (desirable; training can be provided for the right candidate).
- Strong communication skills with the ability to work well under pressure in a fast-paced setting.
- A friendly disposition with excellent customer service skills.
- Ability to work flexible hours, including evenings and weekends as required.
- Team player who is willing to help colleagues and contribute positively to the workplace environment.
Benefits:
Competitive hourly rate of £11.50 per hour, plus benefits including discounted or free food, employee discount, free parking, and on-site parking.
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