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Service Engineer

2 months ago

Derby, Derby, United Kingdom Getinge Ltd. Full time
About the Role

We are seeking a highly skilled and motivated Service Engineer to join our team at Getinge Ltd. As a Service Engineer, you will play a critical role in ensuring the smooth operation of our medical devices and equipment in hospitals and facilities throughout the UK and Ireland.

Key Responsibilities
  • Carry out routine testing and servicing of Getinge equipment to the relevant standards
  • Problem solve and troubleshoot equipment issues, combining initiative with a practical and logical approach
  • Electrical and mechanical fault finding of equipment
  • Calibrate equipment as necessary and report faulty equipment to the Line Manager
  • Maintain and monitor adequate stock levels of spare parts to respond to call-outs in a timely manner
  • Produce quality service documentation for submission to customers
  • Maintain regular communication with the internal Service Department, Technical Department, and Service Managers
Requirements
  • A recognized qualification in Electrical, Electronic, or Mechanical Engineering (such as City & Guilds Levels 1 & 2 or an equivalent qualification)
  • Experience of field-based work
  • IT skills including Microsoft Office and experience of using CRM systems such as GForce
  • A strong work ethic and first-rate organizational skills
  • A positive attitude towards working as part of a team and on own initiative, with a willingness to travel and work away from home where necessary
  • Flexibility and the ability to adapt under pressure in a dynamic and changing environment
  • Excellent communication skills and a desire to deliver the best possible service to customers
What We Offer

We offer a competitive compensation and benefits package, including a flexible approach to working patterns, enhanced family-friendly policies, private healthcare, travel and subsistence allowance, engineers' bonus scheme, shopping discounts through Perkbox, and an Employee Assistance Programme.

We have achieved the Better Health at Work Scheme Silver Award, providing a range of resources, meetings, activities, and training to support employees' physical and mental health and wellbeing.

As part of our commitment to sustainability, we provide our field service engineers with an electric company vehicle and home charging point.

Getinge is a well-respected Original Equipment Manufacturer (OEM), saving lives through the manufacture and maintenance of a range of medical devices and solutions.

We are committed to becoming CO2 neutral by 2025 and travel only when necessary. In this role, you will be required to travel up to 80% to meet the requirements of your role.