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Guildford, Surrey, United Kingdom Novatech Ltd Full time
{"title": "Food and Beverage Supervisor Role", "description": "Job Summary

We are seeking a highly motivated and confident Food and Beverage Supervisor to join our team at The Mandolay Hotel. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service and driving sales in our restaurant and bar areas.

Key Responsibilities
  • Lead and motivate a team of staff to deliver outstanding customer service and achieve sales targets.
  • Ensure the smooth operation of the restaurant and bar areas, including managing stock, supplies, and equipment.
  • Develop and implement effective sales strategies to drive revenue growth.
  • Monitor and maintain high standards of cleanliness, hygiene, and safety in the restaurant and bar areas.
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation.
Requirements
  • Proven experience in a similar customer service role with supervisory skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Strong attention to detail and ability to maintain high standards of quality and safety.
  • Good command of English and ability to communicate effectively with colleagues and customers.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Recognition awards for exceptional customer service.
  • Company pension scheme.
  • Tips and full induction and training.
", "company": "Novatech Ltd"}