Housing Portfolio Manager
3 days ago
Job Title: Housing Portfolio Manager
Location: London N1
Contract: Temp
Hours: 35
Salary: £19.34/h PAYE - £23/h
Role Summary:
You will be responsible for managing a diverse portfolio of homes, playing a crucial role in building vibrant and cohesive communities. You will work closely with residents, managing agents, and contractors to ensure smooth operations and foster positive relationships.
- You will actively collaborate with internal and external teams to continuously improve service quality.
- You will expertly manage service charge budgets, ensuring clear communication with residents.
- You will host community events to encourage open dialogue and address resident concerns directly.
- You will support resident complaints, working alongside the complaints team to ensure swift and fair resolution.
- You will partner with building managers and housing officers to elevate the resident experience.
- You will regularly inspect properties to maintain high standards and compliance.
- You will ensure compliance with legal and financial regulations, acting in alignment with internal policies.
Requirements:
- You will need strong customer service background, ideally in a housing context.
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