Technical Support Specialist
3 weeks ago
Our client, a leading IT consultancy firm, is seeking a full-time Level 3 Technical Support Consultant to join their team in London. This role involves providing advanced technical support, troubleshooting complex issues, and delivering exceptional customer assistance. The position offers flexibility for remote work and a competitive compensation package.
Key Responsibilities:- Provide Level 3 technical support and troubleshooting expertise for complex IT issues, including escalated incidents and service requests.
- Investigate and resolve advanced technical issues related to hardware, software, network, and infrastructure components.
- Serve as a subject matter expert, guiding Level 1 and Level 2 support teams in resolving challenging technical problems.
- Document detailed root cause analysis, troubleshooting steps, and resolution procedures for reference and knowledge sharing.
- 5+ years of experience in technical support, with a focus on Level 3 support.
- Proven track record in delivering exceptional customer support and service excellence.
- Background in IT support or a related field.
- Ability to work independently and remotely, demonstrating self-motivation and effective time management.
- Relevant certifications or qualifications in IT support are highly desirable, such as ITIL, CompTIA A+, Network+, Security+, or Microsoft Certified Solutions Expert (MCSE).
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Technical Support Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full timeTechnical Support SpecialistAre you looking to gain a lifelong skillset in a futureproof industry through technical training on energy efficiency systems?Rise Technical Recruitment is seeking a Technical Support Specialist to join our client, a leading energy efficiency specialist providing grant funded energy saving solutions to domestic properties. With...
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Technical Sales Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full timeTechnical Sales SpecialistRise Technical Recruitment Limited is seeking a skilled Technical Sales Specialist to join their team. As a Technical Sales Specialist, you will work closely with customers to understand their technical needs and provide solutions that meet their requirements.Key Responsibilities:Deliver technical projects to customersLiaise with...
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Technical Sales Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full timeTechnical Sales RoleRise Technical Recruitment is seeking a skilled Technical Sales Specialist to join their team. As a Technical Sales Specialist, you will work closely with customers to understand their technical needs and provide solutions that meet their requirements.The ideal candidate will have previous Technical Sales experience and a background in...
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IT Technical Support Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Pembrokeshire County Council Full timeJob Title: IT Technical/Resources SupportWe are seeking a highly skilled and experienced IT Technical/Resources Support to join our team at Pembrokeshire County Council. The successful candidate will provide specialist technical IT support, including preparation and maintenance of resources and support to staff and learners.Key Responsibilities:Provide...
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IT Technical Support Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Pembrokeshire County Council Full timeJob Title: IT Technical/Resources SupportWe are seeking a highly skilled and experienced IT Technical/Resources Support to join our team at Pembrokeshire County Council. The successful candidate will provide specialist technical IT support, including preparation and maintenance of resources and support to staff and learners.Key Responsibilities:Provide...
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IT Technical Support Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Pembrokeshire County Council Full timeJob Title: IT Technical/Resources SupportWe are seeking a highly skilled and experienced IT Technical/Resources Support to join our team at Pembrokeshire County Council. The successful candidate will provide specialist technical IT support, including preparation and maintenance of resources and support to staff and learners.Key Responsibilities:Provide...
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IT Technical Support Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Pembrokeshire County Council Full timeJob Title: IT Technical/Resources SupportWe are seeking a highly skilled and experienced IT Technical/Resources Support to join our team at Pembrokeshire County Council. The successful candidate will provide specialist technical IT support, including preparation and maintenance of resources and support to staff and learners.Key Responsibilities:Provide...
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Technical Specialist in Medical Devices
3 weeks ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full timeAre you an electronically minded engineer from a manufacturing background looking to progress your skillset into the thriving medical devices industry? This is a great opportunity to join an industry leader in the medical technology manufacturing industry who will train you into a technical specialist through the support of a globally established...
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Technical Sales Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full timeJob Opportunity: Technical Sales Specialist - ConstructionWe are seeking a skilled Technical Sales Specialist to join our team in the Construction industry. As a Technical Sales Specialist, you will be responsible for delivering technical projects to customers and working closely with our team to understand upcoming projects.Key Responsibilities:Working as...
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Technical Specialist in Medical Devices
3 weeks ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full timeProduction Engineer (Training into Medical Devices)£34,000 - £36,500 + Further Technical Training + Performance Based Progression + Industry Recognition + Days + 10% Pension + 33 Days Holiday Factory Based Commutable from Newport, Bridgend, Bristol and surrounding areasAre you an electronically minded engineer from a manufacturing background looking for a...
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IT Technical Support Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Pembrokeshire County Council Full timeJob Title: IT Technical/Resources SupportWe are seeking a highly skilled and experienced IT Technical/Resources Support to join our team at Pembrokeshire County Council. The successful candidate will provide specialist technical IT support, including preparation and maintenance of resources and support to staff and learners.Key Responsibilities:Provide...
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Technical Support Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Omega Resource Group Careers Full timeAt Omega Resource Group Careers, we are seeking a skilled Regional Service Engineer to join our team and support installations across the Midlands area.Main Responsibilities:Provide end-to-end technical support, service, and breakdown response for commercial lifting solutions in the retail, manufacturing, and distribution sectors.Deliver onsite technical...
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Highly Skilled Technical Sales Specialist
3 days ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full timeRise Technical Recruitment Limited is a leading technical sales and recruitment agency, providing expert services to clients across the construction, engineering, and infrastructure sectors.About the RoleWe are currently seeking a highly skilled technical sales specialist to join our team. As a technical sales specialist, you will work closely with clients...
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Technical Support Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Veezu Full timeTechnical Support SpecialistDeliver exceptional onsite and remote technical support to internal and external stakeholders, ensuring seamless IT service delivery. Engage in call logging, detailed analysis, diagnosis, and effective resolution of Incidents, Service Requests, and Changes in line with ITIL, ISO27001, and Cyber Essentials Plus standards.Key...
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Senior Technical Leader
2 weeks ago
Cardiff, Cardiff, United Kingdom Hays Specialist Recruitment Limited Full timeJob OverviewHays Specialist Recruitment Limited is seeking a highly skilled Technical Architect to lead and coach others in creating technical designs that achieve organisational objectives.Main ResponsibilitiesDevelop and implement architectural coherence of technical design.Support the development of the screening digital roadmap.RequirementsExperience...
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Technical Support Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Creditsafe Full timeAbout CreditsafeCreditsafe is a global company that values diversity and is committed to creating a welcoming environment for its employees. With 25 offices across 14 countries, we foster a culture of growth, innovation, well-being, and success.Job DescriptionWe are seeking a Technical Product Support Specialist to join our Group Product Team. As a key...
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Technical Support Specialist
6 days ago
Cardiff, Cardiff, United Kingdom Alcumus Full timeAbout the RoleWe are seeking a Technical Support Specialist to join our team at Alcumus.Your Key ResponsibilitiesProvide 2nd line technical support to colleagues and customers, resolving issues within agreed SLAs and KPIs.Escalate complex issues to the 1st line support team and provide support during opening hours.Log calls into our ticket management system...
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Technical Operator
3 weeks ago
Cardiff, Cardiff, United Kingdom Hays Specialist Recruitment Limited Full timeYour new role at Hays Specialist Recruitment Limited involves working as a Technical Operator for a large utilities company in Cardiff. You will be responsible for the 24-hour operation and maintenance of sludge treatment and associated plant, including sludge screening, centrifuges, odour control, and water treatment.Key responsibilities include:Forming...
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Autism Support Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Beacon Support Full timeBeacon Support Ltd. is seeking a Specialist Mentor to support Higher Education students with Autism Spectrum Conditions (ASC). The role offers flexible hours and a competitive hourly rate of £30-£40, plus a generous holiday entitlement.The Specialist Mentor will assist students to learn coping strategies and techniques to overcome their disability-related...
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Technical Support Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Alcumus Full timeAbout the RoleThe Technical Support Specialist will be responsible for providing 2nd line technical support to our colleagues and customers, resolving issues within agreed service level agreements and key performance indicators as set within the tech support guidelines.Key ResponsibilitiesProviding 2nd line technical support to 800+ users, answering support...