Customer Service Representative

5 days ago


Truro, Cornwall, United Kingdom Acorn by Synergie Full time
Customer Service Representative

We are seeking a highly motivated and skilled Customer Service Representative to join our team at Acorn by Synergie. As a Customer Service Representative, you will be responsible for providing outstanding customer service to our members and potential customers via telephone, email, and webchat.

Key Responsibilities:
  • Answering telephone calls and responding to emails and webchats promptly and efficiently
  • Providing friendly and professional assistance to customers with their insurance policies and queries
  • Processing payments and policy updates accurately and ensuring all information is entered into the system correctly
  • Collaborating with advisors to provide admin support and ensure the smooth running of the department
  • Building and maintaining positive relationships with customers to enhance their overall experience with our company
  • Resolving any complaints or issues in a timely and professional manner
  • Staying updated on product knowledge and policies to provide accurate information to customers
  • Identifying opportunities to enhance and improve the customer service experience
  • Undertaking any additional responsibilities or tasks as required by the team or management
Requirements:
  • Excellent verbal and written communication skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong attention to detail and accuracy
  • Proficient in Microsoft Office and various computer systems
  • A friendly and approachable personality with a genuine desire to help customers
  • Strong problem-solving skills and ability to think on your feet
What We Offer:
  • Excellent benefits package including healthcare, pension, and holiday entitlement
  • Opportunities for progression and personal development
  • Ongoing training and support provided
  • A fun and vibrant working environment
  • Chance to work with a dynamic and diverse team
  • Regular team events and activities


  • Truro, Cornwall, United Kingdom Acorn by Synergie Full time

    Job DescriptionWe are seeking a highly motivated and skilled Customer Service Representative to join our team at Acorn by Synergie in Truro.About the Role:We are a leading insurance company looking for an individual who is passionate about providing excellent customer service and has a keen eye for detail.Key Responsibilities:Provide exceptional customer...


  • Truro, Cornwall, United Kingdom EE Full time

    About the RoleWe are seeking a skilled and confident individual to join our Sales Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide personalized customer service and support to clients over the phoneDiscuss and...


  • Truro, Cornwall, United Kingdom EE Full time

    About the RoleWe are seeking a skilled and confident individual to join our Sales Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide personalized customer service and support to clients over the phoneDiscuss and...


  • Truro, Cornwall, United Kingdom Acorn by Synergie Full time

    Job DescriptionWe are seeking a highly motivated and skilled Customer Service Representative to join our team at Acorn by Synergie in Truro.About the Role:We are a leading insurance company looking for an individual who is passionate about providing excellent customer service and has a keen eye for detail.Key Responsibilities:Provide exceptional customer...


  • Truro, Cornwall, United Kingdom Acorn by Synergie Full time

    Job DescriptionWe are seeking a highly motivated and skilled Customer Service Representative to join our team at Acorn by Synergie in Truro.About the Role:We are a leading insurance company looking for an individual who is passionate about providing excellent customer service and has a keen eye for detail.Key Responsibilities:Provide exceptional customer...


  • Truro, Cornwall, United Kingdom Acorn by Synergie Full time

    Job DescriptionWe are seeking a highly motivated and skilled Customer Service Representative to join our team at Acorn by Synergie in Truro.About the Role:We are a leading insurance company looking for an individual who is passionate about providing excellent customer service and has a keen eye for detail.Key Responsibilities:Provide exceptional customer...


  • Truro, Cornwall, United Kingdom Lidl Full time £12 - £13

    Retail Customer Service Representative (Part Time) We invite you to explore this exciting opportunity within our team. Salary £13.35 per hour Location Retail Environment Contract Part Time Experience Level Entry Level Employment Area Retail Reference Number 450652 Summary £13.35 per hour | Flexible hour contracts available | 30-35 days'...


  • Truro, Cornwall, United Kingdom National Trust Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our retail team as a Retail Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and maintaining a clean and organized shop floor area.Key ResponsibilitiesProvide excellent...


  • Truro, Cornwall, United Kingdom National Trust Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our retail team as a Retail Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and maintaining a clean and organized shop floor area.Key ResponsibilitiesProvide excellent...


  • Truro, Cornwall, United Kingdom EE Full time

    Job OverviewWe're seeking a skilled and confident individual to join our Sales Team as a Call Center Operator. As a key member of our team, you'll play a vital role in enhancing customers' digital lives by discussing the right products and services for them.With a focus on building relationships and providing excellent customer service, you'll be the perfect...


  • Truro, Cornwall, United Kingdom EE Full time

    Job OverviewWe're seeking a skilled and confident individual to join our Sales Team as a Call Center Operator. As a key member of our team, you'll play a vital role in enhancing customers' digital lives by discussing the right products and services for them.With a focus on building relationships and providing excellent customer service, you'll be the perfect...


  • Truro, Cornwall, United Kingdom SSP Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Team Member at Cafe Local, Truro Cafe. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key ResponsibilitiesEngage with customers and...


  • Truro, Cornwall, United Kingdom SSP Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Team Member at Cafe Local, Truro Cafe. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key ResponsibilitiesEngage with customers and...


  • Truro, Cornwall, United Kingdom Novus Recruiment Full time

    We are seeking a highly skilled and experienced professional to join our team at Novus Recruitment in Truro. As an Office Receptionist, you will be the first point of contact for clients and visitors, providing a warm and professional welcome.Key responsibilities will include:Addressing client enquiries and providing information over the phone and in...


  • Truro, Cornwall, United Kingdom Acorn by Synergie Full time

    Customer Service RepresentativeTruroFrom 22,000 + Excellent Benefits Are you passionate about providing excellent customer service? Do you have a keen eye for detail and enjoy working in a fast-paced environment? If so, we have the perfect opportunity for you We are a leading insurance company based in Truro, looking for a highly motivated and skilled...


  • Truro, Cornwall, United Kingdom Acorn by Synergie Full time

    Job OverviewWe are seeking a highly motivated and skilled Customer Service Representative to join our team at Acorn by Synergie.About the Role:Provide exceptional customer service and support to our clients.Work in a fast-paced environment, handling multiple tasks and priorities.Collaborate with our team to achieve business objectives and deliver excellent...


  • Truro, Cornwall, United Kingdom Acorn by Synergie Full time

    Job OverviewWe are seeking a highly motivated and skilled Customer Service Representative to join our team at Acorn by Synergie.About the Role:Provide exceptional customer service and support to our clients.Work in a fast-paced environment, handling multiple tasks and priorities.Collaborate with our team to achieve business objectives and deliver excellent...


  • Truro, Cornwall, United Kingdom Novus Recruiment Full time

    We are seeking a highly skilled and experienced professional to join our team at Novus Recruitment in Truro. As an Office Receptionist, you will be the first point of contact for clients and visitors, providing a warm and professional welcome.Your key responsibilities will include:Addressing enquiries and providing information over the phone and in...


  • Truro, Cornwall, United Kingdom Novus Recruiment Full time

    We are seeking a highly skilled and experienced professional to join our team at Novus Recruitment in Truro. As an Office Receptionist, you will be the first point of contact for clients and visitors, providing a warm and professional welcome.Your key responsibilities will include:Addressing enquiries and providing information over the phone and in...


  • Truro, Cornwall, United Kingdom Novus Recruiment Full time

    We are seeking a highly skilled and experienced professional to join our team at Novus Recruitment in Truro. As an Office Receptionist, you will be the first point of contact for clients and visitors, providing a warm and professional welcome.Key responsibilities will include:Addressing client enquiries and providing information over the phone and in...