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Customer Service Representative

2 months ago

Truro, Cornwall, United Kingdom SSP Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Team Member at Cafe Local, Truro Cafe. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.

Key Responsibilities
  • Engage with customers and provide an outstanding customer experience.
  • Ensure a clean, safe, and welcoming environment.
  • Collaborate with team members to ensure smooth and efficient operations.
  • Bring the SSP values to life.
What We Offer

As a Team Member at SSP, you will have access to a range of benefits, including:

  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
  • Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
  • 75% discount on your meal while on shift.
  • Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. T&C apply.
  • Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
  • App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
  • Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
  • Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more.
  • Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
  • Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
Why Join SSP?

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits. We value diversity and inclusion, and we have a variety of networks to support you. Join our team and start your career with a leading food and travel company.