Business Development Specialist

4 weeks ago

London, Greater London, United Kingdom Nordic Staff Full time
Business Development Associate for Italian Speaking Clients

Nordic Staff is seeking a highly motivated and detail-oriented Business Development Associate to join our team. As a Business Development Associate, you will play a critical role in supporting our client's existing customer base in Italy and other English speaking accounts.

Key Responsibilities:

  • Proactively service and support Italian speaking clients
  • Deliver training on products via phone, web-based, and face-to-face meetings
  • Participate in the implementation of sales and marketing projects
  • Field incoming calls, handle contractor customer inquiries, and troubleshoot problems
  • Assist with CRM and testing
  • Handle client account management functions, including invoicing and collections
  • Proactively analyze customer service processes and bring forth ideas for continuous improvement
  • Support and participate in the organization's Continual Improvement Program

Requirements:

  • Bachelor's degree from an accredited university
  • Proficient computer skills in programs including, but not limited to, Word, Excel, PowerPoint
  • Native level Italian + business level English
  • Excellent customer service orientation

What We Offer:

  • 100% company-paid monthly insurance premiums for employees and dependents
  • Medical, Dental, Vision, and Life Insurance
  • 4% pension scheme matching
  • Long-Term & Short-Term Disability Coverage
  • Holiday & Time Off
  • 27 paid personal holidays (pro-rated first year)
  • 12 paid holidays
  • Monthly cell phone reimbursement
  • Monthly reimbursement for Oyster card
  • Team-building activities and events, including quarterly kick-off meetings and community volunteer day
  • Matching charitable gift program
  • Professional development & training opportunities
  • Wellness Program: Focuses on community, financial, mental, nutrition, physical, and social health

Work Environment:

Nordic Staff is a dynamic and rapidly growing organization. As a Business Development Associate, you will be working in a predominantly English speaking team and will be required to be a self-starter, able to work independently and as part of a team.

Language: Italian (native level) and English (business level)

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